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Table 7 Examples of patient statements about prenatal care

From: Predictors of prenatal care satisfaction among pregnant women in American Samoa

Participant ID

111

Age 26–30

5th pregnancy

I know the nurses’ job and especially the doctor’s job is not an easy task. They try their very best to assist pregnant mothers. A job well done to them and do continue your usual jobs. Also allow sufficient time for prenatal care visits. Thank you!

174

Age 20 or younger

1st pregnancy

The prenatal care program has been played an important role in my life as well as other pregnant women. Keep up the good job.

233

Age 26–30

1st pregnancy

Prenatal clinic staff is very helpful and polite. I love the nurses. Always kind. My current doc didn’t tell me about many of the things asked in this survey. Equipment needs upgrade and waiting room needs to be expanded. Doctors need to be more involved in a sense and more inclined to ask and test when needed. Also need psychological clinic for pregnant women…

213

Age 26–30

4th pregnancy

My main concern would be the availability of doctors and waiting area. The waiting area needs more room and space.

147

Age 21–25

1st pregnancy

I think that the nurses are very kind. My only problem is the waiting area, the waiting time to see the doctors. I am aware that they have to run errands but when setting an appointment, they should try to stick with the apt. as much as possible. I feel that regardless of how many patients are waiting to see the doctor, they should try to at least accommodate you and everything you ask. I had an experience with one of the doctors that he was rushing me with all the questions I had. I do think that the prenatal program is great and they do take care of us as far as allowing us to be seen for free. Not a lot of hospitals give those services.

257

Age 31–35

2nd pregnancy

Prenatal care is on the average basis. Some receptionists/nurses are caring and comforting, while some are not. We need more doctors and a bigger more comfortable clinic. We need nutritionists at least at our 1st or 2nd visits to talk about nutritional eating or pregnancy diet. Nonetheless, we need a new ultrasound scanner. :)

292

Age 26–30

4th pregnancy

The service is good but the time, the patient wait is so long. Appointment should be on time, as we have things to do. Time is important not really in prenatal but in every section in this hospital.

229

Age 31–35

1st pregnancy

The major issue I have with the clinic is the amount of time it takes to see the Doctor. It takes 2 to 3 h to see a Doctor, regardless of the time of your appointment. If this can be addressed and new procedures for check in are made, I would be happy with the service.

218

Age 21–25

1st pregnancy

The service provided by the doctors and nurses at the clinic is outstanding but the only problem is that the clinic is too small and the waiting room does not have enough space for all pregnant women coming to the clinic for their prenatal visits.

101

Age 26–30

2nd pregnancy

It’ll be nice if we are provided with information on prenatal clinics and pregnancy especially some women are new at it. Although this is my second baby there are still more information I would like to know in order for me to be prepared for my future pregnancies such as weight loss/gain before, during, and after pregnancy.