Current position | • Organisation, role, length of time in role |
Experience of working with Afghan/refugee community | • Frequency, number of clients |
 | • Identifying refugee background |
 | • Perspective of health, social and cultural issues in community |
 | • Patterns of service utilisation of clients |
 | • Perspectives of male and female roles at the time of having a baby and after birth |
Assessments, screenings conducted with clients | • Assessments conducted: social and emotional wellbeing |
 | • Identification of what is happening in Afghan clients’ lives |
 | • Referrals: are they made; to where? |
 | • Continuity of care provided |
 | • Practices developed to respond to the needs of Afghan and refugee background families |
Interpreter use | • Identifying need for interpreter |
 | • Current uptake, any issues |
 | • Bicultural workers |
Information and advice provided to clients | • Access to appropriate translated information |
 | • Perspectives of understanding/adherence of advice given |
 | • Unmet needs |
 | • Other information/resources required |
Ways of working better | • Support for health care professionals |
 | • Support for community to access/engage with services |
 | • Working with other agencies |
 | • Organisational change to support working with refugee families |