Table 1 Classification of determinants of risk in the critical incidents
Determinants of risk of the critical incident | Critical incidents (n = 71) |
|---|---|
Availability of healthcare provider | |
Availability of the care provider in charge | 20 (28%) |
Communication | |
Communication about treatment between care providers within a practice | 39 (55%) |
Communication about treatment between primary care and hospital caretakers | 7 (10%) |
Communication with the patient | 7 (10%) |
Clinical management | |
Referral procedures | 19 (27%) |
Risk assessment by telephone triage | 10 (14%) |
Medication procedures | 3 (4%) |
Technical procedures | 9 (13%) |