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Table 4 Process factor of quality of BEmONC in Adigrat town, 2017. (n = 398)

From: Quality of basic emergency obstetric and newborn care (BEmONC) services from patients’ perspective in Adigrat town, Eastern zone of Tigray, Ethiopia. 2017: a cross sectional study

Variable

Good N (%)

Poor N (%)

Respect and courtesy by the health providers

383 (96.2)

15 (3.8)

The environment where you were laboring was comfortable.

368 (92.5)

30 (7.5)

Active follow up on the progress of labor/abortion.

368 (92.5)

30 (7.5)

Permission before applying any procedures and examination

364 (91.5)

34 (8.5)

explained the labor progress to you by using your local and clear language

351 (88.2)

47 (11.8)

different member of staff have given you similar advice or information

367 (92.9)

31 (7.1)

Health workers spent enough time for examination.

372 (93.5)

26 (6.5)

verbally encouraged praised and reassured

387 (97.2)

11 (2.8)

got enough care and support during the time of labor.

373 (93.7)

25 (6.3)

Confidence and competence of health providers

379 (95.2)

19 (4.8)

Privacy well kept

385 (96.7)

13 (3.3)

Got enough care and support during delivery/abortion

384 (96.7)

13 (3.3)

Availability of health providers

349 (87.7)

49 (12.3)

support from the staff in breast- feeding

325 (91.3)

31 (8.7)

Received counseling on how to take care of your baby

243 (68.2)

113 (31.8)

Your baby received enough care and support.

316 (90.5)

43 (9.5)

Receive adequate anti pain while MVA was performed

10 (33.3)

20 (66.7)