Table 3 Client reported poor responsiveness for each domain, for the antenatal and delivery phase separately
Domain | Antenatal phase | Delivery phase | ||
|---|---|---|---|---|
Number of participants | Percentage reporting poor responsiveness | Number of participants | Percentage reporting poor responsiveness | |
Respect for persons | ||||
Autonomy (AU) | 161 | 18.0% | 155 | 15.7% |
Dignity (DI) | 169 | 5.9% | 165 | 9.7% |
Communication (CM) | 168 | 20.0% | 166 | 14.2% |
Confidentiality (CF) | 159 | 7.8% | 153 | 11.6% |
Client orientation | ||||
Choice and Continuity (CC) | 167 | 28.1% | 162 | 27.1% |
Prompt Attention (PA) | 169 | 30.0% | 144 | 20.6% |
Quality of Basic Amenities (QA) | 168 | 22.9% | 156 | 23.4% |
Social Consideration (SC) | 164 | 31.7% | 158 | 22.1% |